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Canceling a Membership Package in Kilo GMS

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The following section must be filled out by the Authorized User on your account:

Authorized User Full Name(Required)

Gym Name(Required)

Authorized User Email Address(Required)

Tell us more about what issue you are experiencing with canceling a Membership Package in Kilo GMS?(Required)

I need help cancelling a Membership Package.

I accidentally added a package for the wrong start date. How can I edit the validity date?

An Athlete has requested to cancel their membership. How do I make certain they will no longer be charged?

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The answer to your question may also be in this Help Article.

Please fill in the specifics of the Athlete, Package - including Package status, validity dates and when the package needs to be ended (now or in the future). You may include a Loom video link or upload a screenshot below.(Required)

Please fill in the specifics of the Athlete, Package - including Package Status, validity dates, any payment processed, and the correct start date. Also, include the details of any errors you are seeing by including a Loom video link or upload a screenshot below.(Required)

We're glad to help!
The answer to your question may also be in this Help Article.

Please fill in the specifics of the Athlete, including cancellation date. You are welcome to include a Loom video link or upload a screenshot below.(Required)

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